Exchange 2010 FAQ: Why Can’t I Manage Mailboxes in AD Users & Computers Any More
http://exchangeserverpro.com/exchange-2010-faq-manage-mailboxes-ad-users-computersExchange 2010 FAQ: Why Can’t I Manage Mailboxes in AD Users & Computers Any More?
Question: Why can’t I manage Exchange 2010 mailboxes in AD Users & Computers any more?
One of the first things my customers notice when I demonstrateExchange Server 2010 management to them is that mailboxes are no longercreated or managed in the Active Directory Users & Computersconsole.
This is sometimes alarming for them because it means that migrating to Exchange 2010forces a change in their administrative habits and workflows, forexample creating a user account and a mailbox now requires two differentmanagement tools instead of just one.
I usually explain a few or all of the following reasons for this change:
[*]AD Users & Computers used to integrate nicely with the Exchange 2003 System Manager tools
[*]AD Users & Computers uses a different MMC version than the Exchange Management Console
[*]The Exchange Management Console is now built on top of PowerShell, which AD Users & Computers is not
[*]The change re-unites Exchange mailbox management with organization and server management in a single console
[*]The sheer number of management tasks available in the ExchangeManagement Console would make the AD Users & Computers interface toocrowded and confusing
[*]Separating the two is important for organizations that separate theroles of user and Exchange management into different teams withdifferent levels of administrative rights
Personally I’m in favor of the change and have enjoyed having dedicated management tools for Exchange Server 2007 and 2010.
Since the main impact tends to be on new user creation workflow Idemonstrate to customers that they can change to one of threeapproaches:
[*]Create the user account as part of the mailbox creation process inthe Exchange Management Console, and then switch to AD Users &Computers to finish the job (eg configure group membership, home driveand profile paths, etc)
[*]Create the user account in AD Users & Computers first, and thenswitch to the Exchange Management Console to mailbox-enable the account
[*]Use scripting and automation to enable mailboxes for newly createduser accounts (eg have a script that checks AD every hour for new useraccounts within a certain OU structure and enable a mailbox for them onthe appropriate mailbox server)
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