永不落伍 发表于 2019-1-27 15:13:04

Outlook 2007 can't open a xls files with a same file name from many email

The solution that worked for us is: go to Internet Explorer, Tools, Delete Browsing History, Delete All, then check the "Delete Files and Settings Stored By AddOns". If we did not check this, the open still did not work. But once we checked this, the Excel files would open properly. (we tried all the other suggestions first and nothing else worked.)

One of my users had a similar problem with Outlook 2007 not being able to open or preview a specific excel file. She was unable to open an attachment that she receives daily as an attachment from a customer. The excel attachment file name is always the same. Looks like Outlook has some sort of maximum temp file with same name and won't open anymore files with this name once it reaches the maximum. Problem was solved by cleaning up the following folder:

%drive%:\Documents and Settings\%user%\Local Settings\Temporary Internet Files\Content.Outlook\XXXXXXXX

wherre XXXXXXXX is an 8 character random name.

You might not be able to find the folder by browsing with windows explorer but you can paste the following link in Start-Run (don't forget to change the drive letter and username):
%drive%:\Documents and Settings\%user%\Local Settings\Temporary Internet Files\Content.Outlook\
This will open a windows explorer window and you will find the random name temp subfolder there.
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