Collecting RCV Debug files & logs in IMMEDIATE mode
1. Set the following profiles at the user level before proceeding further.
Profile Value Comments
RCV:Debug Mode Yes
RCV:Processing mode Immediate
PO:Enable Sql Trace for Receiving Processor Yes
FND:Log Enabled Yes
FND:Log Level Statement
FND:Log Module po% In small case
INV:Debug Level 11
INV:Debug Trace Yes
INV:Debug file utl_file_dir/newfilename To get utl_file_dir, use the following sql :
select value from v$parameter where name ='utl_file_dir';
2. Bounce the mobile port if the transaction is done thru mobile. Logout and relogin to the application.
3. Perform the problematic transaction.
=> Note down the concurrent request id of the Receiving Transaction Processor that gets launched.
4. Once RTP completes, get the o/p of the following in .xls format.
select module, to_char(timestamp,'DD-MON-YYYY HH24:MI:SS'), message_text
from fnd_log_messages
where timestamp > sysdate - 2/24
and process_id = ( select os_process_id from fnd_concurrent_requests where request_id = &request_id)
and module like 'po%'
Pass the concurrent request_id from step 3.
5. Sql trace file will get generated under udump folder.
Use the following sql to get the udump path.
SELECT value FROM v$parameter WHERE name ='user_dump_dest' ;
select oracle_process_id from fnd_concurrent_requests
where request_id = &p_request_id
Pass the concurrent request_id from step 3.
Now search for the file names *< output of previous query >* under the udump folder.
6. Other files to be uploaded:
a) Inv log file.
b) rcv11i o/p.
c) Appscheck for PO & INV
Collecting RCV Debug files & logs in BATCH mode
1. Set the following profiles at the user level before proceeding further.
Profile
Value
Comments
RCV:Debug Mode
Yes
RCV:Processing mode
Batch
PO:Enable Sql Trace for Receiving Processor
Yes
FND:Log Enabled
Yes
FND:Log Level
Statement
FND:Log Module
po%
In small case
INV:Debug Level
11
INV:Debug Trace
Yes
INV:Debug file
utl_file_dir/newfilename
To get utl_file_dir, use the following sql :
select value from v$parameter where name ='utl_file_dir';
2. Bounce the mobile port if the transaction is done thru mobile. Logout and relogin to the application.
3. Get the dumps of rcv_headers_interface & rcv_Transactions_interface for the transaction before running the Receiving Transaction Processor (RTP)
Please give the output in .xls format, say rti_before_rtp.xls & rhi_before_rtp.xls
=> Note down the group_id.
4. Run 'Receiving Transaction Processor' by passing the group_id from step 3.
=> Note down the concurrent request id of the Receiving Transaction Processor that gets launched.
5. Once RTP completes, get the o/p of the following in .xls format.
select module, to_char(timestamp,'DD-MON-YYYY HH24:MI:SS'), message_text
from fnd_log_messages
where timestamp > sysdate - 2/24
and process_id = ( select os_process_id from fnd_concurrent_requests where request_id = &request_id)
and module like 'po%'
Pass the concurrent request_id from step 4.
6. Get the dumps of rcv_headers_interface & rcv_Transactions_interface transaction after RTP run.
Please give the output in .xls format, say rti_after_rtp.xls & rhi_after_rtp.xls
7. Sql trace file will get generated under udump folder.
Use the following sql to get the udump path.
SELECT value FROM v$parameter WHERE name ='user_dump_dest' ;
select oracle_process_id from fnd_concurrent_requests
where request_id = &p_request_id;
Pass the concurrent request_id from step 4.
Now search for the file names *< output of previous query >* under the udump folder.
8. Other files to be uploaded:
a) Inv log file.
b) rcv11i o/p.
c) Appscheck for PO & INV
Collecting RCV Debug files & logs in ONLINE mode
1. Set the following profiles at the user level before proceeding further.
Profile
Value
Comments
RCV:Debug Mode
Yes
RCV:Processing mode
Online
FND:Log Enabled
Yes
FND:Log Level
Statement
FND:Log Module
po%
In small case
INV:RPC Time Out
1000
INV:Debug Level
11
INV:Debug Trace
Yes
INV:Debug file
utl_file_dir/newfilename
To get utl_file_dir, use the following sql :
select value from v$parameter where name ='utl_file_dir';
Initialization SQL Statement - Custom
Begin fnd_ctl.fnd_sess_ctl('','','TRUE','TRUE','LOG','ALTER SESSION SETTRACEFILE_IDENTIFIER='||''''||'123456'||''''||' EVENTS='||''''||'10046TRACE NAME CONTEXT FOREVER, LEVEL 12'||'''');End;
Pls type the above in a single line
2. Bounce the mobile port if the transaction is done thru mobile. Logout and relogin to the application.
3. Run SELECT MAX(LOG_SEQUENCE) FROM FND_LOG_MESSAGES;
=> Note down this value : value 1
4.Perform the transaction that is failing. Wait till you get the error message.
5. Run SELECT MAX(LOG_SEQUENCE) FROM FND_LOG_MESSAGES;
=> Note down this value : value 2
6. Pls get the o/p of the following query in .xls format
select module, to_char(timestamp,'DD-MON-YYYY HH24:MI:SS'), message_text
from fnd_log_messages
where log_sequence between < value1 > and < value2 > ;
7. Sql trace file will get generated under udump folder.
Use the following sql to get the udump path.
SELECT value FROM v$parameter WHERE name ='user_dump_dest' ;
Nowsearch in this udump folder for all files having the string '123456' inthe file name & upload all such files.
8. Other files to be uploaded:
a) Inv log file.
b) rcv11i o/p.
c) Appscheck for PO & INV