Technical Writer for Microsoft Office Communications Server Description:
The PQO China Content Service Team delivers technical content (Knowledge Base articles) for customers and partners to help them resolve problems when using Microsoft products. We are looking for a skilled technical writer to write content for Microsoft Unified Communications (UC) products. Microsoft unified communications technologies offer customers choices in how their communications and collaboration software is delivered, managed, and maintained. Microsoft unified communications technologies contain Microsoft Exchange Server, Microsoft Office Communications Server 2007, Office Communicator, and Microsoft Office Live Meeting etc.
In this position, you will be focused on the production of critical, time-sensitive, high-quality technical content and working with Project Managers, Support Engineers, Knowledge Engineer(KE), Product teams and Editors all over the world. The ideal candidate for this position is a person who has a technical background in UC products. Knowledge and experience with Active Directory, Hyper-v (or Virtual PC) and SQL server, is a definite plus.
Responsibility:
· Own and drive world-class content for UC products, such as Microsoft Office Communications Server, Microsoft Exchange Server, Microsoft Office Live Meeting, Speech Server, etc. For more information about UC technologies, check the following site: http://www.microsoft.com/uc/en/us/default.aspx
· Understand and apply policies and writing standards governing style and presentation of content to maximize accuracy, clarity, quality, consistency, and search engine visibility, while maintaining ease of localization and machine translation.
· Perform in-depth research and write Microsoft Knowledge Base (KB) articles based on the technical information provided in Content Maintenance bugs under supervision. Respond to editorial and reviewer feedback.
· Communicate with KE and editor to ensure KB articles are technically accurate and clearly understandable. Qualifications:
· A BA/BS or master’s degree in Computer Science, Information Management, Software Engineering or related field is required.
· 1-2 years related work experience is required.
· Proven written communication skills in English and strong oral English skills. CET-6 certification is required.
· Solid understanding of basic computer science concepts is required. In-depth technical knowledge in Microsoft Enterprise Server products is preferred.
· Proven communication, problem-solving and analytical skills are required.
可以自荐和推荐哦,简历请发送至MSN:masako.h@hotmail.com