Warning: This procedure can lead to data loss. Perform this procedure only under the guidance of VMware Technical Support.
To reset the Inventory Service database:
Stop the vCenter Inventory service.
Click Start > Run, type services.msc, and click OK. The Services window opens.
Right-click vCenter Inventory Service and click Stop.
Open Windows Explorer and navigate to C:\Program files\VMware\Infrastructure\Inventory Service\.
Rename the data directory as data.old.
Open a Windows command prompt as administrator and change directory to C:\Program files\VMware\Infrastructure\Inventory Service\scripts\.
Execute the createDB.bat command with no arguments to reset the vCenter Inventory Service database.
Execute the register.bat command to update the stored configuration information of the Inventory Service.
register.bat FQDN _of _vCenter_Server Https_Port
Where: FQDN _of _vCenter_Server is the vCenter Server FQDN and Https_Port is the port number required.
For example: register.bat vcenter.domain.com 443
Note: For reregistering vCenter Inventory Service on vCenter Server 5.1, see Repointing and reregistering VMware vCenter Server 5.1.x and components (2033620).
Restart the vCenter Inventory Service.
Verify that the search functionality and Hardware Status tab are working.